Customer Service

Inquiries

If you wish to make an inquiry or need information about your investments in the funds managed by Elona Capital Partners, SGEIC, S.A., please contact the following email address: inversores@elonacapital.com

Complaints

In the spirit of preserving trust and providing an adequate level of protection to investors, Elona Capital Partners, SGEIC, S.A. has designated a customer service whose contact details are as follows:

Ms. Claudia Espronceda
Address: C/ Diego de León, 9, 1°C – 28006 Madrid
Phone: +34 672 700 969
Email: sac@elonacapital.com

As a second step, once the Customer Service avenue has been exhausted, you may address the Complaints Service of the National Securities Market Commission (CNMV):

Investor Assistance Office
Email:  serviciodereclamacionesCNMV@cnmv.es
Phone: +34 900 535 015
Address: C/ Edison, 4. 28006 Madrid

You can also follow the instructions provided by CNMV: “How to complain” https://www.cnmv.es/portal/inversor/reclamaciones.aspx?lang=en


The operating procedures of the Customer Service are reflected in the Customer Service Regulations