Inquiries
If you wish to make an inquiry or need information about your investments in the funds managed by Elona Capital Partners, SGEIC, S.A., please contact the following email address: inversores@elonacapital.com
Complaints
In the spirit of preserving trust and providing an adequate level of protection to investors, Elona Capital Partners, SGEIC, S.A. has designated a customer service whose contact details are as follows:
Ms. Claudia Espronceda
Address: C/ Diego de León, 9, 1°C – 28006 Madrid
Phone: +34 672 700 969
Email: sac@elonacapital.com
As a second step, once the Customer Service avenue has been exhausted, you may address the Complaints Service of the National Securities Market Commission (CNMV):
Investor Assistance Office
Email: serviciodereclamacionesCNMV@cnmv.es
Phone: +34 900 535 015
Address: C/ Edison, 4. 28006 Madrid
You can also follow the instructions provided by CNMV: “How to complain” https://www.cnmv.es/portal/inversor/reclamaciones.aspx?lang=en
The operating procedures of the Customer Service are reflected in the Customer Service Regulations